Last Updated: July 12, 2025

Welcome to Bitscrafts, your trusted source for high-quality digital 3D printing assets. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or make a purchase from our store.

By using our site or services, you agree to the terms outlined below.

📌 Who We Are

Bitscrafts is a digital-first store powered by Shopify, allowing us to deliver top-tier downloadable content securely and efficiently. This policy governs how Bitscrafts handles your personal information, while Shopify may also process your data under its own privacy policy.

🧾 What Personal Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

• Contact Information: Name, email, billing/shipping address, phone number

• Payment Information: Payment method, transaction details (handled securely via Shopify)

• Account Info: Username, password, preferences

• Order History: Items you view, purchase, return, or save

• Technical Info: IP address, browser type, device data

• Usage Data: Navigation patterns, interaction with our store, wishlist activity

• Communication Data: Emails or messages you send to us

🧩 How We Collect It

We collect your information from:

• Direct interactions with our website or customer service

• Automated tools (like cookies or analytics)

• Our platform provider (Shopify)

• Trusted third-party service providers

🛠️ How We Use Your Info

We use your personal information to:

• Fulfill Orders: Process transactions, send digital downloads, manage your account

• Improve Services: Optimize your experience with product suggestions, save preferences

• Marketing: Email promotions, ads, special offers (you can opt out anytime)

• Fraud Prevention & Security: Protect your account and data

• Compliance: Meet legal or regulatory obligations

🧑💼 When We Share Your Info

We only share your personal information with:

• Shopify, to host and power our store

• Payment processors, to securely handle transactions

• Marketing platforms, to send personalized promotions (you can opt out)

• Logistics services, if applicable (for any physical products or email delivery)

• Legal entities, when required to comply with the law or enforce our rights

• Business partners, during a potential sale or merger of our company

🧒 Children’s Privacy

Bitscrafts is not intended for use by children under the age of 16. We do not knowingly collect personal data from minors.

🌍 International Users

If you’re visiting from outside the EU/UK, be aware your data may be transferred to and processed in other countries (e.g., the U.S.). We rely on standard legal safeguards like EU Standard Contractual Clauses for such transfers.

🔐 Security & Retention

We take reasonable steps to protect your data using encryption, secure servers, and limited access.
We retain data only as long as necessary to:

• Fulfill your orders

• Provide customer support

• Comply with legal requirements

✅ Your Privacy Rights

Depending on your location (especially if you’re in the EU, UK, or California), you may have rights to:

• Access or correct your personal info

• Request deletion of your data

• Opt-out of targeted advertising or data sharing

• Port your data to another provider

• Withdraw consent at any time

📩 To exercise your rights, contact us at support@bitscrafts.com

✉️ Marketing & Communication Preferences

You can unsubscribe from marketing emails at any time using the link provided in those emails. We'll still send essential messages about your orders or account.

🔄 Updates to This Policy

We may update this Privacy Policy periodically. When we do, we’ll post the revised version here with an updated “Last Updated” date. Please review it regularly.

📬 Contact Us

Have questions or requests regarding your privacy?

Email: support@bitscrafts.com
Address: O'Sullivan17 Glen park Drive Knocknacarra Galway City H91 Y868 Ireland

For GDPR-related queries, Bitscrafts is the data controller of your personal information.